Privacy Policy

Introduction

Flagler’s Legacy is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information. Please note that this policy applies only to Flagler’s Legacy and not to third-party websites linked to our site. We encourage you to review the privacy policies of those external sites for more information.

About Flagler’s Legacy

Flagler’s Legacy is a retail store located in St. Augustine, Florida, USA, serving Flagler College students, staff, faculty, and online customers nationwide and globally.

📍 Flagler’s Legacy
59 Saint George Street
St. Augustine, Florida 32084
📧 legacy@flagler.edu

Personal Information Collection

We recognize the importance of protecting your personal information. “Personal information” includes any details that can identify or contact you, such as:

• Full name
• Physical address
• Email address
  
• Phone number

Browsing our website does not require you to provide personal information. However, we will collect this information to process your order and communicate with you if you make a purchase.

Automatically Collected Information

Our website uses technology to collect general non-personal data, including:

• Browser type and version
• Internet Protocol (IP) address
• Date and time of website visits

This data is used for traffic analysis and security monitoring and is not traced to individual users unless suspected fraudulent or illegal activity exists.

How We Use Your Information

We use your personal information to:
✅ Process and fulfill orders
✅ Provide customer support
✅ Send order status updates via email (these notifications cannot be turned off)
✅ Improve our services and website functionality

Your information may only be shared with trusted third parties when necessary to complete your transaction (e.g., providing your address to a shipping carrier). We do not sell or trade your information to unrelated third parties.

Occasionally, we may send promotional emails about Flagler’s Legacy products and services. These emails will include an option to unsubscribe.

Managing Your Information

You can update your customer profile on our website at any time, including your:

• Phone number
• Physical address
• Email address

Use of Cookies & Other Technologies

We use cookies, session identifiers, JavaScript™, and browser detection to enhance your online experience. These technologies do not store personally identifiable information.

Many browsers allow you to disable cookies and JavaScript™, but doing so may limit your ability to access certain website features. We do not participate in Ad Networks or use Web Beacons to track user behavior.

Security & Confidentiality

We take reasonable steps to ensure your information is protected:
🔒 SSL Encryption: We use Secure Sockets Layer (SSL) encryption for secure transactions.
🔒 Firewall Protection: Our hosting servers use multi-level redundant firewalls and database encryption.
🔒 Restricted Access: Internal access to personal information is limited to authorized employees only when necessary to perform their jobs.

Notifications & Communications

When you place an order, you will receive:
📩 Order Confirmation Email
📩 Status Update Emails as your order progresses (cannot be disabled)

⚠️ Email Delivery Disclaimer: While we send all required emails, delivery is not guaranteed. You are responsible for providing and updating a valid email address as needed.

For urgent matters, we may contact you by phone or postal mail using the details associated with your account.

Contact Us

For any privacy-related questions or concerns, please contact:

📍 Flagler’s Legacy
59 Saint George Street
St. Augustine, Florida 32084
📧 legacy@flagler.edu